Client Reviews

As late as Spring of 2021 I didn't even know I was going to sell my home. I am a widower with two adult children and one had already moved out and for the last few years I had been considering what to do with the inevitable arrival of "empty nest" status. But after a year of lockdown and pandemic any major lifestyle moves like that seemed on hold. Then my younger child did leave just as I began to notice house sales booming in my town. I began to consider a long-held, but not articulated, notion to return to New York City after my quarter-century sojourn raising my family in South Orange, NJ. The timing seemed right: the seller's market was hot in my neighborhood and there were deals to be had on apartments in Manhattan. But without a prior timeline I had not done the work I thought my house would require to list high or even considered staging it for sale. I could have waited for a year but for all kinds of reasons the time seemed right. NOW. After attending a Sue Adler virtual seminar I decided to ask about the merits of an "as is" sale. Within a week one of her associates had visited my home and discussed the merits and minuses of such a move. I decided time was as much of a factor as anything else in my decision and within two weeks my house was listed for a number researched and recommended by the Sue Adler team. After a weekend we had multiple offers all over asking and in three it weeks I was under contract. A month later the sale closed and I was living in my new apartment on the upper west side of Manhattan. Some of the process was exasperating and frustrating as I had not sold a house before—and there was additional complexity in securing my New York apartment. But anytime I needed to be walked back from the ledge the Sue Adler team were there. They acted as a support “care team” taking me through every step in the journey from the first consultation to the final closing. It was total customer care: from crafting the listing to recommending movers to obtaining the necessary permits and even providing ideas on where to sell or donate downsized items. Everyone I dealt with - Laurie, Jessica, Aislinn, Erika and Luciano- expressed an empathy alongside their professionalism that went above and beyond mere service in support of a commission. I’ve achieved a goal that seemed like a pipe dream only a few months ago. As I walk my dogs in Central- or Riverside Parks or look out from my new apartment onto 107th Street, off of Broadway, I am still in the “pinch me” mode. We did it! My heartfelt thanks to the Sue Adler Team and my strongest endorsement!